Wallora
Returns & replacements
Every Wallora poster is printed to order just for you, so we don't accept returns. If something arrives wrong, we fix it.
Last updated 21 September 2026
No returns
Because each print is made after you order, we do not accept returns and do not give refunds for change of mind, including:
- choosing a size that doesn't suit your wall (use our wall preview before you order),
- not liking the design once you see it in person,
- slight colour differences between a screen and paper, which are normal for printed matter,
- damage caused after delivery (for example by framing or handling).
Free replacement if it arrives wrong
We'll reprint and send a replacement at no cost if your order arrives:
- damaged, creased or torn in transit,
- misprinted or with a visible printing fault,
- different from what you ordered (wrong poster or size).
To claim, tell us within 3 days of delivery with your order ID and clear photos of the poster and the packaging (a short unboxing video helps). We reply within 2 working days.
Cancelling an order
You can cancel before your order is dispatched - write to us as soon as you can. If it hasn't shipped we cancel it and refund the full amount to your original payment method (UPI, card or netbanking); it normally reaches you within 5 - 7 working days, depending on your bank. Once a parcel has been dispatched it can't be cancelled.
If we can't deliver
If we are unable to fulfil or deliver your order (for example the pincode isn't served or a print can't be made), we'll refund you in full.